Personal data policy
General information
Through the Website www.sigmasuites.gr, the company Sigma Luxury Suites & Apartments has the possibility to collect the personal data it needs from you in order to create an individual account on its website, through which you can make a reservation and receive updates via e-mail. The personal information collected by the company is collected, processed, registered and stored confidentially by Sigma Luxury Suites & Apartments as Data Processor in accordance with the applicable provisions on personal data protection, in accordance with the General Regulation on the Protection of Personal Data (EU 2016 /679).
The personal data that may be collected are never disclosed to third parties (with the exception of where provided by the Law and the Competent Authorities and what is defined in paragraph 4 hereof), but their personal nature is preserved. The company keeps files with these data exclusively for communication purposes, statistics and improvement of the services provided, customer management.
The security of Personal Data, as well as electronic transactions, is a factor of utmost importance and Sigma Luxury Suites & Apartments has taken all the necessary measures, with modern and acceptable methods, to ensure the maximum possible security. The sole purpose of creating Sigma Luxury Suites & Apartments is to provide the best customer service and information and to create a friendly and safe shopping environment under absolute security and confidentiality of customers’ personal data.
Personal Data
When entering the website and browsing it, certain data may be stored that are only intended to optimally communicate with the accommodation, to quickly and correctly provide answers to specific questions asked, to provide the correct service, to carry out your reservation, to count the number of website traffic, determining customer requirements for more bookings and facilitating transactions with the company. Sigma Luxury Suites & Apartments does not distribute to any other organization or partner the e-mail addresses, or any other information concerning its users and customers without its consent.
Information You Provide and Data Processing
www.sigmasuites.gr makes use of the information you give us during the electronic sending of the contact form and/or reservations, in order to contact you about the availability of our spaces, for confirmation and identification of the customer, for special offers , to receive gifts after a competition draw, etc. You may also be asked to submit your personal information in order to benefit from some of our services/benefits (e.g. newsletter subscriptions, tips/suggestions or booking processing) or participate in a particular activity (such as sweepstakes or other promotions); You have the possibility to choose whether or not you want to receive such communications from www.sigmasuites.gr or to make a request to change your personal information by sending your request via e-mail to the email address info@sigmasuites.gr. Some of the communications listed above cannot be stopped from being sent (e.g. automated ones related to the confirmation and progress of your booking).
Passive collection of information (IPs, cookies, Internet tags, google fonts as well as collection of navigation data)
As you navigate through our website, certain information may be passively collected (that is, gathered without you actively providing it), using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as browsing data collection .
Read the Cookie Policy and check the Cookie Settings Table for detailed information about cookies. In this Policy, you will also find information on how to disable cookies if you do not agree to their use.
The data we collect that is necessary to be able to respond to your inquiries or your booking is marked with an asterisk on the data collection forms. If you do not fill in the mandatory information, we will not be able to complete our transaction.
Use and purpose of the information we collect
We may use your data to:
To respond to your requests for information about the services we provide.
To facilitate the process of booking a suite/maisonette/apartment.
To send you newsletters, information or material that may be of interest to you.
To collect statistics about page traffic.
To detect, prevent and deal with fraud or other illegal activities.
To evaluate the effectiveness of our events and other promotional actions.
To maintain (through updates) our contact list.
Data processing
Sigma Luxury Suites & Apartments, with the assistance of automated technologies, owns and processes your personal data in a form that allows you to be identified as the subject thereof only for the period required and exclusively for the purpose of processing. Accordingly, the user must follow a similar management of maintaining the confidentiality of his personal information and the controlled access to the interactive reservation section of www.sigmasuites.gr, taking care to keep his personal secret access code or any other personal data secret. Only the legal recipients (e.g. authorized employees) have access to the data, whenever this is deemed necessary. In addition to the above, your data will not be transmitted to third-party recipients or to third countries for commercial or non-commercial purposes, without your prior information and express consent.
Your data will be kept for two years from its storage, unless it is required to be kept by European or Greek legislation.
Your rights under the General Data Protection Regulation (GDPR):
You have the right to object and request the restriction of certain processing operations of your data.
You have the right to file a complaint with the Personal Data Protection Authority if you believe that your data is being processed unlawfully.
How to exercise the above rights:
To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to the email address info@sigmasuites.gr.
Security
SIGMA LUXURY SUITES & APARTMENTS implements appropriate technical and organizational measures in order to ensure the appropriate level of security of your data against risks. However, no information system is 100% secure. For this reason, we cannot guarantee the absolute security of your data.
Privacy Policy and Minors
The website is designed and intended for use by adults. If you are a minor under the age of parental consent required in your country, you should review the terms of this Privacy Statement with your parent or guardian to ensure that you understand and accept these terms.
If it is determined that we have collected information from a minor without the consent of their parent or guardian, when such consent should have been obtained, we will delete the information as soon as possible.
Access to certain areas of the website and/or the ability to receive prizes, product samples or other gifts may be restricted to users under a certain age. We may use your personal information to perform age verification checks and enforce these age restrictions.
IP ADDRESSES
The IP address through which the computer (PC) of the visitor / user / member has access to the internet and then to the Website / Application, is stored and can be used by the page, if necessary, in the event of a violation of the Terms Use of the Website/Application on behalf of the visitor / user / member.
Communication through the website platform
In the event that a user communicates with us through the contact form or in any other way, the provision of personal data by the user is done voluntarily and exclusively at the user’s free will. We will process such provided personal data only to the extent necessary for the specific purpose.
Social networks
Our Website may offer Social Networking and other related tools that allow you to share your actions within the Website with other applications, websites or mass media, and vice versa. Using such features allows information to be shared with your friends or the general public, depending on the settings you have specified in your personal profile. Please see the privacy policies of these social networking services for more information about how they handle your data.
Special Categories of Data
We ask that you do not send us via e-mail and do not disclose your sensitive personal data to us through the use of the communication platform. The processing of personal data of this category does not in any case serve the purpose of the processing, as defined above.
Google Fonts
For uniform representation of fonts, this page uses the web fonts provided by Google. When you open a page, for the correct display of texts and fonts, your browser loads the required fonts into the browser’s cache.
For this purpose, your browser must establish a direct connection to the Google servers. Thus, Google realizes that our website is accessed via your IP address. The use of Google Web fonts is for the purpose of the uniform and attractive presentation of our website. This is a legitimate interest according to Art. 6 (1) – DSGVO.
If your browser does not support web fonts, a standard font from your computer is used.
More information about user data management can be found at https://developers.google.com/fonts/faq and Google’s privacy policy at https://www.google.com/policies/privacy/.
Google Maps
For the correct display of the address of the physical store of the YC Store on a map (google map) your browser must establish a direct connection to the Google servers. Thus, Google realizes that our website is accessed via your IP address. Details and options for this cookie in the field of marketing.
Brevo Newsletter
When you have collected contents in your basket we keep it for up to 30 days on our server so that it can be preserved and updated in case you change devices or need to come back another day. Read our privacy policy for this feature.
To participate in emails
To send you newsletters, information and material that may be of interest to you, information is collected from various sources as listed above. You can at any time ask us not to send you promotional material by email by clicking on the unsubscribe link found within the promotional emails you receive from us or by contacting us as set out above, or you can ask the company to stop to send you promotional messages by mail following the instructions that may be included in a particular promotion; You can also request that we not be allowed to send you promotional materials by post by contacting us as set out above.
